AI Chat for Car Dealerships
Your Dealership Website Never Closes. Neither Should the Conversation.
Give shoppers an AI sales assistant that helps answer questions, discover vehicles, and connect with your dealership—24 hours a day.
Owners · General managers · Internet sales teams
Outside showroom hoursExample listing
2021 Compact SUV · AWD
It’s late — do you have AWD SUVs under $30,000?
A few fit that budget. I can walk you through them now, or point you to the finance page for later.
Example conversation. Inventory, pricing, and availability are confirmed on the dealership’s own listing.
Your Next Customer May Be Shopping Right Now.
Shoppers arrive with questions at all hours, from every kind of device, and they rarely wait for the showroom to open. These are the moments where a website visit tends to stall.
Every one of these moments is a conversation that could have happened on your website.
The showroom is closed. The website is still open.
Questions outside showroom hours
Shoppers browse in the evening and on weekends, when nobody is at the desk to answer.
Budgets without a clear answer
Visitors have to guess which vehicles actually fit what they want to spend.
Website questions that go unanswered
Someone looking for hours, financing, or a specific feature leaves to find it somewhere else.
Inquiries with thin context
A short form submission says very little about what the customer was shopping for.
A Helpful Conversation at Every Stage of the Shopping Journey.
From the first question to the context your team receives, EngaChat follows the shopper’s lead rather than pushing them toward a form.
Shopper visits your website
Browsing inventory, a vehicle page, or an offer — at any hour.
They ask a question
In their own words: budget, features, hours, or next steps.
EngaChat responds
Using the dealership information Car180 configured.
Vehicles and resources
Relevant inventory information, research, or a walkthrough video.
Contact details, with consent
Shared only when the shopper chooses to provide them.
Your team gets context
Summary and transcript through the configured notification workflow.
When notifications are configured
- Not every conversation results in contact details.
- EngaChat does not confirm appointments or approve financing.
Help Customers Find the Right Vehicle Without the Guesswork.
EngaChat can help shoppers explore the inventory information your dealership provides, inside the same conversation where they asked the question.
Illustrative shopper question
“I’m looking for a used SUV under $30,000 with all-wheel drive.”
EngaChat responds with matching vehicles and resources the shopper can explore.
Example listing2021 Compact SUV
$27,480Premium AWD
38,200 mi
Fits the budget with room for cargo.
Example listing2020 Midsize SUV
$29,950AWD
46,500 mi
More cabin space and towing capability.
Example listing2022 Crossover
$28,900AWD
24,700 mi
Newer model year with lower mileage.
All sample vehicles, prices, mileage, and details on this page are illustrative examples. They are not real inventory.
EngaChat works from inventory resources the dealership provides. When verified direct vehicle links are available, it can point shoppers to the listing on your site. Availability and pricing are always confirmed on the dealership’s own listing.
Explore EngaChat FeaturesShow Customers the Vehicle. Not Just the Description.
EngaChat can understand dealership-provided video content and recommend relevant videos inside the conversation, helping shoppers explore vehicles and features visually.
Illustrative shopper question
“Can you show me what the interior looks like?”
Here’s the interior walkthrough from that vehicle. I can also show the cargo space if that matters for your week.
Illustrative response. EngaChat recommends dealership-provided video content — it does not generate original vehicle videos.
Illustrative stillRecommended in conversation
Interior walkthrough
Dealership-provided video · example
Keep Shoppers Moving Forward.
Most website questions are not the whole conversation. EngaChat helps the shopper reach the dealership’s own process for whatever comes next.
Each path leads to an existing dealership resource. Nothing is submitted or confirmed by the assistant on its own.
Financing Questions
Help customers understand available dealership financing resources and direct them to approved applications or information.
Finance application page
Trade-In Questions
Guide customers toward dealership trade valuation resources.
Trade valuation request
Test-Drive Requests
Help shoppers locate the dealership’s test-drive request or scheduling process.
Test-drive request form
EngaChat guides customers toward dealership-approved resources. It does not approve financing, guarantee trade values, or confirm appointments.
Know What Your Customer Was Looking For Before You Follow Up.
EngaChat can request contact information with consent, then deliver a conversation summary and transcript to the recipients your dealership configures.
- Contact details, only when the shopper shares them
- Vehicle interest and the budget they mentioned
- Preferences raised during the conversation
- A short conversation summary
- The full transcript for reference
Not every conversation produces contact details. Notifications are delivered through the workflow configured for your dealership — EngaChat does not synchronise automatically with a CRM.
Website conversation notification
IllustrativeNew website conversation · 2021 Compact SUV
- From
- EngaChat for your dealership
- To
- Configured dealership recipients
- Customer
- Jordan M. · contact details shared with consent
- Vehicle interest
- 2021 Compact SUV · Premium AWD
- Shopping budget
- $27,000 – $30,000
- Preferences
- All-wheel drive, low mileage, cargo space
Contact information is included only when the shopper chooses to share it.
Shopper is comparing all-wheel-drive SUVs in the high $20s and asked which options fit a $30,000 budget. They requested the interior walkthrough, then asked about financing and whether a test drive could be arranged later this week. Contact details were provided when offered.
Delivered through the dealership’s configured notification workflow.
Your Inventory. Your Information. Your Customer Experience.
Car180 configures EngaChat using dealership-approved information and resources, so the conversation reflects how your store actually works — not a generic script.
Resources Car180 configures
Configured from material your dealership approves. EngaChat does not automatically connect to every dealership system.
Dealership Knowledge Brain
Active source
Contact information and hours
Department phone numbers, address, directions, and showroom or service hours as approved by the dealership.
How EngaChat uses it
Answers “are you open,” “where are you,” and “who should I call” questions.
Configured and maintained by Car180 as part of the managed service.
You Sell Cars. We Handle the AI.
Car180 handles EngaChat configuration, installation, and ongoing management so your team can focus on helping customers and selling vehicles.
Configure
Your hours, inventory resources, financing pages, and approved policies shape how the assistant answers.
Install
Car180 adds EngaChat to your dealership website and confirms it is running as intended.
Manage
Ongoing updates keep the conversation aligned with dealership-approved information as it changes.
EngaChat is delivered as a managed service. It is not a self-service chatbot builder.
See How It WorksDealership questions
Straight Answers About EngaChat in a Dealership.
Something that is not covered here? Talk to Car180.
No. EngaChat assists website shoppers and helps guide them toward the dealership's existing sales process.
Yes. EngaChat can use dealership-provided inventory information to help shoppers explore matching vehicles. Information accuracy depends on the resources supplied and how recently they were updated.
EngaChat is designed to provide automated website assistance around the clock, subject to normal website and service availability.
Yes. EngaChat can request customer contact information with consent and include provided details in configured conversation notifications.
EngaChat can guide customers toward dealership-approved test-drive and financing resources. It does not independently confirm appointments or approve financing.
No. Car180 handles setup, installation, and ongoing management, using approved dealership information and resources.
Give Your Dealership Website a Smarter Way to Engage Shoppers.
See how EngaChat can help customers find answers, discover vehicles, and take the next step with your dealership.
Managed by Car180 · Configured around your dealership